Returns & Exchanges

At Embark Studios Shop, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. If your purchase isn't the perfect fit or style, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all hangtags are attached and the garment is in its original condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our studio team inspects your return, we will process your refund or ship your exchange within 5-7 business days.